At Mino Clothing, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

You can request a return within 3–5 days of receiving your order.

To be eligible for a return:

  • The product must be unused, unwashed, and in its original condition
  • All original tags and packaging must be intact
  • The item should not show any signs of wear or damage

Non-Returnable Items

  • Products purchased during sale or discount offers
  • Items marked as non-returnable on the product page

Return Process

To initiate a return, please contact our support team with your order details. Once your request is approved, we will guide you through the return process.

Refund Policy

After receiving and inspecting the returned product:

  • Refunds will be processed within 5–7 business days
  • The amount will be credited to your original payment method or bank account

Damaged or Incorrect Products

If you receive a damaged or incorrect item, please notify us within 24–48 hours of delivery with photos, and we will arrange a replacement or refund.